Returning Textbooks
To get your books back to their rightful spot as quickly as possible, please return them in person at the UCLA Store location you purchased from.
If you ordered online: Check your packing slip or receipt for the purchase location.
*UCLA Extension customers may return orders by mail, all other restrictions and deadlines apply. Email textonline@asucla.ucla.edu for more information.
Return Deadlines
Return deadlines are show in the table below. Courses lasting 2 weeks or less are non-returnable. Sales receipt or packing list required for all returns. For on-line purchases, use packing list. All items must be in their original unopened packaging in unmarked condition. Course Reader titles (all custom course materials), eBooks, Case Studies, CDs, DVDs, & Software are not returnable.
| TEXTBOOK RETURNS – UCLA STUDENTS | |
| Purchase Made | Returns Accepted |
| Week 2 (or prior) | Until Friday of Week 2 |
| Weeks 3 - Finals | Within 3 days with 20% restocking fee |
| SUMMER QUARTER TEXTBOOK RETURNS – UCLA STUDENTS | |
| Purchase Made | Returns Accepted |
| Week 1 (or prior) | Until Friday of Week 1 |
| Week 2 - Finals | Within 3 days with 20% restocking fee |
| TEXTBOOK RETURNS – UCLA EXTENSION | |
| Purchase Made | Returns Accepted |
| Preterm - Week 2 | Up to 2 weeks from the first scheduled class |
| Weeks 3 - Finals | Up to 3 days of purchase (with 20% restocking fee) |
MILITARY SERVICE REFUNDS
The Associated Students of UCLA understands the commitments of the members of our student body to their military service. As such we will consider, on a case-by-case basis, any issues regarding an active member of the armed forces called to service during their time at UCLA. These issues might include, among others the need to return textbooks upon withdrawal from the University for service in the armed forces. Please come to the Textbook Services Counter, in Ackerman Union on A-level, and ask to speak to a manager so that we may both address your specific needs and inform you of the necessary paperwork we would require to accommodate your request(s). Any issues which may arise as a result of the call to service must be addressed prior to leaving the University for deployment.
LOCATIONS
For detailed locations and store hours, visit our website.
For undergraduates and many graduate students, textbooks for most courses are stocked in the Textbook area of the UCLA Store, A-level Ackerman Union.
- Phone: 310-206-0791
- Email: textonline@asucla.ucla.edu
Graduates and undergraduates in art, design, architecture & urban design, film & TV, theater, law, information studies, graduate management, policy studies, social welfare, urban planning and UCLA Extension (except ALC sold at Ackerman Union) will find textbooks in the UCLA Store - Lu Valle Commons.
- Phone: 310-825-7238
- Email: luvalle@asucla.ucla.edu
Students in dentistry, medicine, nursing, public health and related areas will find textbooks in the UCLA Store - Health Sciences, 13-126 Center for Health Sciences.
- Phone: 310-825-7721
- Email: hsstore@asucla.ucla.edu