Common questions and support documentation

• How do I opt out of Bruin One Access?
• What is Bruin One Access?
• Am I required to return my printed textbooks?
• I opted out but changed my mind, can I opt back in?
• Does the program allow me to retain access to the materials after the quarter ends?
• When will I be charged for Bruin One Access?
• Can I permanently opt out of Bruin One Access?
• I decided to opt out, how can I purchase my course materials individually?
• I am waitlisted for a course. Will I have access to my materials through Bruin One Access?
• I am auditing a course, enrolled through UCLA Extension, or am enrolled through the Senior Scholars program. Can I participate in the program for this course?

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• Store Locations & Hours
• How do I get my sash personalized?
• When will my credit card be charged?
• Returning an online order?
• How do I get my Latin Honor or Chancellors Service Award cords?
• UCLA Store Pickup Guide
• Contact Us
• Are graduation sashes mandatory and where can I buy them?
• How do I sell back my books?
• Where do I get tech support?

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