Shipping Options
Your Gear, Delivered Fresh & Fast (with a heads-up!):
Here's the scoop on delivery times:
- The times below don't include packing time. Think of it like grabbing your order once you click "buy" and getting it ready to head to you. This usually takes 2-4 business days, but during peak seasons, we might need a little longer (we'll update the site if that happens!).
- Priority and Rush orders jump the queue! We aim to get those packed and shipped within 1-2 business days.
We use FedEx for most deliveries, but if you have an APO box or live outside their coverage area, your package will be shipped with USPS. To check if your address is within FedEx's coverage area, visit their website here. For any inquiries regarding carriers, please do not hesitate to reach out to bearwear@asucla.ucla.edu.
Once your order is on its way, you'll receive a tracking number via email. This handy number lets you follow your package's journey and see an estimated delivery date.
Standard Ground
Restrictions: Only available within the continental US and not available for AK, HI, and U.S. Territories
Transit Time: 2-7 business days*
Cost: $9.95
Restrictions: Unfortunately at this time, we cannot ship to PO boxes or hotel establishments.
Rush Shipping
Restrictions: Not available for P.O. or APO Box Addresses
Transit Time: 2-3 business days*
Cost: $21.95
Priority Shipping
Restrictions: Not available for P.O. or APO Box Addresses
Transit Time: 1 business day*
Cost: $31.95
International Shipping
Just a friendly reminder that orders shipped internationally may encounter additional fees like duties or taxes upon arrival. These can range from 30% to 150% of the merchandise value, depending on the destination country. To avoid any surprises, we recommend checking these costs with your local customs office before placing your order and letting the recipient know.
Once your order is on its way, we can't offer refunds for packages refused or canceled after shipment. Remember, these will be considered as "abandoned" and subject to local customs regulations.
Transit Time: Varies
Cost: $41.95
Restrictions
Not available for computer products, diploma frames, and oversized items as indicated on select product pages
*Business days are defined as 9:00 am – 5:00 pm PT, Monday – Friday, excluding holidays and weekends. Orders are processed and shipped during UCLA campus office hours.
Please note that the UCLA Store is not liable for any delays caused by the carrier due to weather conditions, purchaser address errors, or unforeseen events.