How long will it take to process my order?
General Processing Times for Shipments
We work hard to process requests quickly, but sometimes things take a bit longer depending on the department. Just a heads-up that during busy times like holidays, sales, and events, there might be a slight delay. Don't worry, we'll keep you updated!
Apparel & Accessories
Processing times for Apparel & Accessories may vary depending on the season. For all orders placed online, please note that there will be a processing time of 2-4 business days. Orders with Priority and Rush shipping will be shipped out as soon as possible. However, it is important to be aware that during peak seasons, these orders may also have a processing time of 2-4 days.
Computers
Call (310) 825-6952 for questions regarding processing and shipping times. International Shipping is not available for computer products.
Graduation Etc. & Campus Photo Studio
Professional photo prints require a processing time of 7-10 days, while digital images can be processed in 1 week or less. For orders of personalized items such as graduation sashes, please allow an additional 14 business days. Please note that commencement items and portraits are non-returnable and cannot be exchanged for other items. Diploma frames are exclusively available for shipping within the contiguous USA.
Textbooks
Most course materials arrive on campus a few weeks before each term begins, please allow 1-3 days for online order processing of in-stock items. For order availability, pick up locations and other details, see Textbook Customer Service.
Health Sciences