Common questions and support documentation

• How do I opt out of Bruin One Access?
• What is Bruin One Access?
• Can I permanently opt out of Bruin One Access?
• When will I be charged for Bruin One Access?
• I opted out but changed my mind, can I opt back in?
• I decided to opt out, how can I purchase my course materials individually?
• Do I need to use Bruin Learn (Canvas) for instruction?
• What is the deadline to opt out of the program?
• Am I required to return my printed textbooks?
• How do I adopt course materials?

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• How do I get my sash personalized?
• Store Locations & Hours
• Returning an online order?
• Are graduation sashes mandatory and where can I buy them?
• How do I use my store gift card online?
• Is graduation regalia rented or can we keep them?
• Exchanging an online order?
• Shipping Options
• How do I get my Latin Honor or Chancellors Service Award cords?
• Where do I get tech support?

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